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      Your experience when ordering and dealing with Tradesetter and the team should be always positive, we strive to offer you the best prices and our customer service team are always on hand to discuss your order via email or over the phone.

      You can email customer services:

      sales@tradesetter.com

      Bulk Orders and Multiple Products

      If you are ordering more than products at any one time then you can order via email with a valid purchase order and payment.

      Please email sales@tradesetter.com or call us on 01202 282002.

      Deliveries

      Upon us receiving all orders online one our team will notify you of delivery date via email.

      All deliveries are tracked and signed for.

      Our estimated delivery time for all products is no more than 5 working days.

      Most products will be delivered with 2-4 working days.

      Prices

      All prices quoted are exclusive of VAT. 

      VAT is applied where product is rateable

      Delivery Costs

      Free delivery for orders over £50.

      Otherwise standard P&P applies.

      Standard (2-4 day) Delivery - £3.95

      Fast-Track (1-3 day) Delivery - £7.95

      Orders under £15 will be subject to full £7.95 charge for standard (2-4 day) delivery.

      Returns

      All products can be returned within 14 days for a full refund.

      Please email refunds@tradesetter.com with your issues and to receive details on where to return and how.

      Returned items must be in re-saleable condition in original packaging.